If your kids are having lessons at home from teachers doing their best to keep education going, 你很有可能要感谢山姆·瓦茨.
Sam is a twenty-two year old apprentice at Milton Keynes College working for Cranfield-based tech company, 合作教育. 和所有的学徒一样, he is learning on the job thanks to the expert know-how of his colleagues in the company which dovetails with the technical training he receives at college.
Sam’s job usually entails going into schools to help them make the most of networking and cloud technologies. He’s the Go-To-Guy for when teachers aren’t quite sure how to use their software. 现在在家工作, 他接到大量的求助电话, 不仅是老师，还有家长和学生, 他们正在努力适应新实施的远程教育.
“在过去的几天里，接受率令人难以置信，”萨姆说. “Lots of teachers are trying really hard to make sure they can keep their lessons going and for many of them who’ve never used these kinds of technologies before it’s a huge learning curve. My job is to be on the end of the phone to talk them through it and to make sure they feel confident with the software and not afraid of it. I’ve got a lot of admiration for them because many of them have never tried to do anything like this before. Now I’m hearing from parents too and it just feels brilliant to be able to help everyone stay connected while they’re stuck at home.”
One of Sam’s biggest challenges is to help everything run smoothly even when the teachers and pupils involved are using vastly different devices and have very variable internet connections.
“If it gets really tricky I can take over their computers remotely and do some of the more technical things for them, 就好像我就坐在他们旁边一样,”他说.
山姆在伙伴教育的老板是马特·佩雷特. 他说, “Sam is a tremendous ambassador for the business and he’s doing an amazing job helping to keep education going in the area. He doesn’t only have to be good at the technical side of the business but he has to win the confidence of the teachers and parents so that they feel like he’s part of the team. 他得做大量的独立思考.”
The Apprenticeship Engagement Manager for 数字 Industries at Milton Keynes College is Julie-Ann Hammond. 她说, “Sam’s a brilliant apprentice and it’s really wonderful to know that he’s doing something so worthwhile for so many children in the city. By helping to facilitate the use of this technology I think he may be changing the way schools work forever. 一旦他们发现它有多有用，就再也回不去了. Things will never be the same again and Sam has to take a lot of credit for that.”
Matt says he’s delighted with the support 合作教育 is getting from the College. 他说, “We’ve worked with a number of apprenticeship providers and Milton Keynes College is definitely the most supportive. We’ve also been very impressed by how his teaching has been tailored to be as relevant as possible to the skills and practices we need.”
It’s clear the schools really appreciate Sam’s work as this tweet from Edward Peake Middle School shows.
山姆的工作并不是唯一让他忙碌的事情. 他是一位崭露头角的音乐家，他最近的作品可以在 http://youtu.be/5aMAbYFOOOAA
如需采访或了解更多信息: Simon@virtubrands.com – 07974566043